Q: |
What should I do if the printout contains incorrect characters? |
A: |
Try the following: - Make sure the USB cable is a shielded “AB” cable not more then 6.5 feet (2 meters) long.
- If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer.
- Turn off the printer, check that the cables are securely connected, turn it back on, then try printing again.
- You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).
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Published: August 3, 2007
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