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Support
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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Can I use a USB connection to project from my computer?
- How do I obtain a replacement remote control?
- Which operating systems support the Epson Projector Content Manager software?
- Can I turn on my product over a network?
- Can I brighten the image when I project a 4K HDR signal?
- I see a color cast over the projected image. What should I do?
- I see the message The selected image is not supported when I try to create a shape effect filter. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- The product's status lights don't flash or turn on. What should I do?
- How do I project an image from my iOS or Android device?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- How do I project an image from my Chromebook?
- Can I turn on my product over a network?
- Can I use a USB connection to project from my computer?
- How do I project a playlist?
- How do I configure my product for rear and/or ceiling placement?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- Can I brighten the image when I project a 4K HDR signal?
- Can I select an image source to automatically display when the product turns on?
- I see a color cast over the projected image. What should I do?
- The product skips some images when I project a playlist I created in the Epson Projector Content Manager software. What should I do?
- Which operating systems support the Epson Projector Content Manager software?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- Which movie files can I convert to a supported file type in the Epson Projector Content Manager software?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Which software should I use to manage playlists?
- Who do I contact for technical support on the Epson mounts?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- Which optional lenses are available for my product?
- What security measures does Epson recommend for its network products?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document provides quick reference for common uses of your product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
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Monday – Friday 7 am – 4 pm (PT)